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2. The facts
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3. Your letter
August 23, 2026
RE: Formal Complaint and Request for Resolution
Dear To whom it may concern:
I am writing to formally raise a problem with , purchased on , and to ask that you make it right.
Here is what happened.
To resolve this matter, I am requesting the following: . Please respond within 14 days of receiving this letter.
I have been a reasonable customer and would like to resolve this directly with you. If I do not hear back by the deadline above, I will consider other options, including a chargeback through my card issuer, a complaint to consumer protection agencies, and a claim in small claims court.
Please contact me at the address above to confirm how you will resolve this. I appreciate your prompt attention.
Sincerely,